National Operations Manager

NZMS is New Zealand’s leading digitisation and imaging bureau for cultural heritage materials such as photographs, manuscripts, publications, maps, works of art, and audio-visual records.  We work primarily with galleries, libraries, archives, and museums throughout New Zealand but our clients also include government agencies, private companies, iwi, and individuals.  We have offices in Wellington (2), Auckland, and Christchurch.

Recollect, our cloud-based community engagement platform (SaaS), hosts our customers’ cultural heritage digital reproductions and we have built up an enviable reputation in the market.  This unique product has been developed in-house and we are currently taking this product worldwide. Refer to and

To help us manage this growth we are looking for a National Operations Manager.

The Role

This role is responsible for leading, managing, and providing strategic direction for the national operations teams.  It is a great opportunity for a talented and visionary operational leader who can help ensure NZMS’s future success within New Zealand.You will undertake a critical role in the business: engaging your teams to achieve excellence. Taking accountability for the day to day leadership of production across the country, you will be a passionate and inspiring leader who is able to get the very best out of people through excellent communication skills and best practice knowledge. You will be a creative problem solver who is able to deliver meaningful and tangible results that keenly drives productivity and efficiency across the business. This role will be based at our Head Office in Grenada North — but will require flexibility to travel throughout New Zealand.

To be truly successful in this role you will be highly competent across a range of areas and skill-sets including:

  • Customer driven — can satisfy customer needs and expectations.
  • Strong team builder and leader across a range of geographically spread sites.
  • Pro-active communicator who can positively influence.
  • Excellent communication skills — both verbal and written.
  • Can simplify ambiguity and give clear direction.
  • Can recognise the potential of people and develop their capability and strengths to improve the overall ability of the team.
  • Process, systems, and outcomes focused.
  • Strong time management skills.
  • Productivity focused — a critical thinker and strategic planner.


  • A minimum of 5 years at senior level operations management

As our business grows, we strive to maintain the brilliant levels of service our customers expect and recognise that our people are critical to our success. We do everything we can to help them be at their best and work together as one cohesive team. Join us as the National Operations Manager and you’ll become part of an exciting team that’s working to offer the best service in the country.

NOTE for overseas enquiries and non-NZ residents: only applicants that are legally entitled to work in New Zealand and can make themselves available for interviews in New Zealand will be considered for advertised positions. Others should not apply.

Applicants for this position should have NZ residency or a valid NZ work visa.

Apply here.